Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Levelle. Throughout the site, the terms "we", "us" and "our" refer to Levelle. Levelle offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, Our products are formulated for women aged 21 and older. By purchasing our products, you confirm that you are at least 21
years of age.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send creative ideas, suggestions, proposals, or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive or obscene material, or contain any malware.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for:
(a) any unlawful purpose;
(b) violating any regulations;
(c) infringing on intellectual property rights;
(d) submitting false or misleading information;
(e) spreading malware;
(f) collecting personal data of others;
(g) any obscene or immoral purpose;
(h) interfering with the security features of the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
All products and services delivered through the Service are provided "as is" and "as available" without any warranties of any kind.
In no case shall Levelle, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Levelle, and its affiliates, from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 15 - HEALTH DISCLAIMER
The products sold on this website are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. The statements made about specific ingredients and products have not been evaluated by the Food and Drug Administration.
Shatavari, a key ingredient in our products, contains phytoestrogens.
If you have a hormone-sensitive condition, are on hormone therapy, or
are taking birth control, consult your healthcare provider before use.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. You should consult with a healthcare professional before starting any supplement regimen, especially if you are pregnant, nursing, taking medication, or have a hormone-sensitive condition.
Levelle is not staffed by doctors, pharmacists, or licensed healthcare providers. Nothing on this website should be construed as medical advice, diagnosis, or treatment.
Individual results may vary. Testimonials and reviews on this site reflect individual experiences and are not guaranteed outcomes.
SECTION 16 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 17 - TERMINATION
These Terms remain effective unless and until terminated by either you or us. We may terminate your access at any time for violating these Terms.
SECTION 18 - ENTIRE AGREEMENT
These Terms, together with any policies posted by us, constitute the entire agreement between you and us.
SECTION 19 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States, specifically the State of Wyoming.
SECTION 20 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 21 - SHIPPING AND DELIVERY
Orders are processed within 1-3 business days. Estimated delivery
times are 7-14 business days and are not guaranteed. Levelle is not
responsible for delays caused by shipping carriers, customs, weather,
or other circumstances beyond our control. Risk of loss and title
transfer to you upon delivery to the shipping carrier.
SECTION 22 - RETURNS AND REFUNDS
Levelle accepts returns on unopened, sealed products in their
original packaging within 60 days of receipt. Opened or partially
used products are not eligible for return due to the consumable
nature of dietary supplements. Refunds are processed within 7
business days to the original payment method. Return shipping fees
are the responsibility of the customer. For returns, contact us at
trylevelle@gmail.com with your order number.
SECTION 23 - CONTACT INFORMATION
If you have any questions about the Terms of Service, contact us at:
trylevelle@gmail.com
Service Hours: Monday through Friday, 9:00 AM – 5:00 PM (EST)
Response Time: We aim to respond within 30 minutes to 24 hours during service hours.